20 Training Workshops for Customer Service
- Ring-bound
- Publisher:
- Human Resource Development
- Release Date:
- 1993
- ISBN-10:
- 0874252261
- ISBN-13:
- 9780874252262
- List Price:
- $99.95
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About 20 Training Workshops for Customer Service
20 fully reproducible, training workshops in this volume are ideal for customer service managers, supervisors, coaches and self-directed customer service teams that must set service policies, measure effectiveness and identify where service improvement is needed.
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