Business Communication At Work (Ashworth University)
- Paperback
- Publisher:
- McGraw Hill
- Release Date:
- 2007
- ISBN-10:
- 0077231392
- ISBN-13:
- 9780077231392
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About Business Communication At Work (Ashworth University)
Table of Contents: Preface, Acknowledgments. Part 1: The Process and Challenge of Business Communication Chapter 1 - Setting the Stage for Effective Communication Chapter 2- Choosing the Right Words Chapter 3- Developing Sentences and Paragraphs Part 2: Basics for Communicating Effectively Chapter 4- Promoting Goodwill Chapter 5 - Planning and Organizing Business Messages Chapter 6- Using Technology to Capture and Refine Ideas Chapter 7 - Formatting Business Messages Part 3: Effective Messages Chapter 8: Writing Goodwill Messages Chapter 9: Writing Messages for Inquiries and Requests Chapter 10:Writing Claim and Adjustment Messages Chapter 11- Writing Persuasive Messages Chapter 12- Writing Order, Credit, and Collection Messages Part 4: Reports and Media Communications Chapter 13: Developing Memos and Memo Reports Chapter 14: Creating Press Releases and Newsletters Chapter 15…
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